In order for you License to be validated, you need to activate it on the Total Metrics WWW site. In order to do this you need to be connected to the Internet the first time you open SCOPE. On the bottom left hand side there is an Activate/Deactivate Button. If it is displaying 'Activate' then press it to Activate your license. SCOPE needs to connect to the Total Metrics WWW site in order to activate so please ensure you have an internet connection. SCOPE will verify how many seats have already been activated for this License key and confirm that the activation was successful.
You only need to Activate SCOPE once, the very first time you use it. After that you do not need to be connected to the Internet to use SCOPE. Once your License Key is activated on your computer it does not need to be activated again. HOWEVER if you want to upgrade your computer or move SCOPE to another computer you first need to Deactivate your License key for your original installation of SCOPE.
Ensure your computer is connected to the Internet. Open the dialogue box below (Help / Change Registration Detail) and select the button on the bottom left hand side to Deactivate SCOPE. SCOPE needs to connect to the Total Metrics WWW site in order to Deactivate so please ensure you have an internet connection. SCOPE will deactivate SCOPE and confirm how many seats are now available for this License key. Ensure you get confirmation that your version of SCOPE has been deactivated before decommissioning or un-installing SCOPE on your computer or trying to activate this license key on another computer.
If you experience and problems with Activation please see Trouble shooting Activation
